Email Fragments
Email fragments are small sections of information that can be included in your approved email and sent to the recipient. Email fragments are useful if you have a specific piece of content you want to use on multiple emails.
If more than one fragment is available, the sender will typically select the appropriate fragment(s).
An example could be an email for one product but with two different use cases (A & B). If the email recipient needs information on the first use: case A, the sender would include the specific fragment for only case A. Now this fragment will only be visible on Case A and not on Case B.
It is also possible to attach several fragments to one email.
Email fragments can be connected to several emails and if an email fragment is altered, it will affect all linked emails.
How to create a fragment in the Activator.
Note: Before you start, please read the article ”Building an Approved Email using Components”.
Step 1: Create a Row Container, insert two Column Container. Add a picture to the first Column container and the text and a button to the second.
Step 2: To save your content as a fragment, make sure you select the Row Container. When this is selected the option “Convert to Fragment” will now be available in the right-hand menu.
Step 3: Name the fragment and select product, country and language. Click “Create”.
The fragment will be created, and you will see that the Row Container and its content is replaced by the approved email token {{insertEmailFragments}}.
Note: that the token {{insertEmailFragments}} can only be used once in an approved email.
The fragments created and available are listed in the right-side menu “Manage Email Fragments”
How to manage approved email fragments in Activator
Step 1: Go to edit mode and click the “Manage Email Fragments” button found in the right-side menu
Step 2: Click “Add Email Fragment”
Step 3: Use the filters to find the fragment you want to make available in the approved email. Double click on the fragment to select it.
Step 4: Close the window once you have made your selection to see the list of the selected email fragments.
Step 5: Publish the changes to Vault.
